What is a Qualified Meeting?

A discovery conversation booked with someone who holds a verified target title from the agreed ICP, represents an account meeting the minimum size or technology criteria in the SOW, and attends the scheduled discovery call.

Does VentexR send from our primary domain?

No. VentexR will never send unsolicited outbound email from the Client's primary root corporate domain. All cold campaigns run through dedicated secondary domains provisioned for the engagement.

How long is the initial term and how do I cancel?

The initial term is set in the Order Form (typically a 90-day pilot). After that, engagements renew month to month unless either party gives written notice of non-renewal at least 30 days before the end of the current billing cycle.

Terms of Service

Q: Who owns the lists and copy produced?

Upon receipt of payment, the Client owns the enriched target account lists, custom messaging copy, and campaign performance reports generated during the engagement. VentexR retains its underlying outbound methodologies, automation scripts, and benchmarking algorithms.

Q: What law governs these Terms?

These Terms are governed by the laws of the State of Delaware, without regard to its conflict of law principles. Legal notices and DPA requests go to legal@ventexr.com.

1. Scope of Services & Dedicated Pod Allocation

VentexR provides turnkey outbound sales development services through a dedicated pod model. Each active engagement allocates a multidisciplinary team comprising an Outbound Strategist, Senior Copywriter, Data Intelligence Lead, and trained Sales Development Representative(s).

Services include Ideal Customer Profile (ICP) definition, target account enrichment, copy development, secondary domain provisioning, mailbox warming, multi-channel execution (email, phone, LinkedIn), and qualified discovery meeting scheduling.

2. Client Responsibilities

To achieve optimal campaign performance, Client agrees to:

Provide timely feedback (within 3 business days) on proposed account lists, messaging angles, and persona definitions.
Connect calendar scheduling links (e.g. Calendly, Chilipiper, HubSpot Meetings) for direct prospect booking.
Attend all confirmed discovery meetings or notify the pod promptly in the event of an unavoidable conflict.
Notify VentexR of any active internal target account exclusions or existing commercial negotiations to prevent outreach overlap.

3. Domain Infrastructure & Mailbox Allocation

VentexR operates under a strict Zero Primary Domain Risk architecture. All outbound cold campaigns are conducted through dedicated secondary domains provisioned specifically for the engagement.

Key Safeguard: VentexR will never send unsolicited outbound emails from Client's primary root corporate domain. Client's corporate domain reputation and internal email operations remain completely isolated.

Unless explicitly specified in a custom Statement of Work (SOW), secondary domains and mailboxes remain managed by VentexR during the term of the agreement.

4. Qualified Meeting Standards & SLA

A "Qualified Meeting" is defined as a discovery conversation booked with an individual who meets all of the following criteria:

Holds a verified target title specified in the agreed-upon ICP (e.g., VP of Engineering, Head of DevOps, Director of IT).
Represents an account meeting the minimum company size, employee headcount, or technology criteria in the SOW.
Attends and participates in the scheduled discovery video call or phone conference.

If a scheduled prospect is a no-show, VentexR's automated reminder and SDR pod follow-up sequences immediately trigger to reschedule the call.

5. Invoicing, Payments & Billing Terms

Services are billed on a recurring monthly subscription basis as set forth in the applicable Order Form or SOW.

Invoices are issued in United States Dollars (USD) and payable upon receipt or via automated credit card/ACH billing.
All third-party data enrichment fees, secondary domain registrations, mailbox licensing, and dialing tooling are included in the retainer unless otherwise stated.

6. Intellectual Property & Asset Ownership

Client retains full ownership of all proprietary data, trade secrets, logos, and materials provided to VentexR.

Upon receipt of payment, Client owns all enriched target account lists, custom messaging copy, and campaign performance reports generated during the engagement. VentexR retains ownership of its underlying proprietary outbound methodologies, internal software automation scripts, and benchmarking algorithms.

7. Confidentiality & Data Protection

Both parties agree to protect and keep strictly confidential all non-public technical, commercial, and financial information disclosed during the engagement.

VentexR maintains compliance with GDPR, CCPA, and applicable privacy regulations. We do not sell prospect data, and we immediately honor all unsubscribe and do-not-contact requests via synchronized suppression tables.

8. Term, Renewal & Cancellation

The initial term of service is specified in the applicable Order Form (typically an initial 90-day pilot cycle to allow for domain warming, ICP calibration, and pipeline compounding).

Following the initial term, engagements renew on a month-to-month basis unless either party provides written notice of non-renewal at least thirty (30) days prior to the expiration of the current billing cycle.

9. Limitation of Liability

To the maximum extent permitted by applicable law, neither party shall be liable for indirect, incidental, punitive, or consequential damages arising out of this agreement. VentexR's total cumulative liability under any claim shall not exceed the total fees paid by Client in the preceding three (3) months.

10. Governing Law & Legal Notices

These Terms shall be governed by and construed in accordance with the laws of the State of Delaware, without regard to its conflict of law principles.

For legal inquiries, formal notices, or Data Processing Addendum (DPA) requests, please contact our legal counsel team directly at legal@ventexr.com or reach out to hello@ventexr.com.